Privacy Policy

1. Overview

At Closebee Tech, we value your privacy and are committed to protecting your personal and operational data. This Privacy Policy details how we collect, process, and safeguard information when you use our SaaS business platforms, enterprise ledger integrations, mobile applications, and web services.

2. Information We Collect

To provide seamless B2B wholesale, inventory synchronization, and ordering automation, we collect data across several touchpoints:

• Account Details: Contact information, business names, billing information, and access credentials when registering.
• Operational & Ledger Data: Transaction records, catalog pricing structures, multi-level inventory metrics, and sync payloads needed to connect ERP systems (such as Tallyplug).
• Usage & Device Metrics: System performance metrics, IP addresses, log files, and interaction analytics collected automatically to ensure system stability.

3. How We Use Information

We process collected data exclusively to support and enhance your business operations:

• Operating and optimizing our wholesale management and hyper-automation engines.
• Facilitating secure real-time ledger synchronization across suppliers, distributors, and retailers.
• Providing responsive technical customer support and resolving system issues.
• Detecting, preventing, and auditing fraud, unauthorized data access, or system security threats.

4. Data Sharing & Disclosure

Closebee Tech does not sell your data to third-party advertisers. Information is only disclosed under the following controlled conditions:

• Authorized Third-Party Service Providers: Trusted infrastructure hosts, payment gateways, and backend service providers bound by strict confidentiality obligations.
• Enterprise Connections: Customer-directed data transfers requested between linked supply chain partners (e.g., connected supplier and buyer catalogs).
• Legal Compliance: When required by statutory law, court orders, or governmental regulations.

5. Security & Data Protection

We deploy robust enterprise-grade technical and organizational security controls. Data transmitted between your local systems and our servers is protected using end-to-end SSL/TLS encryption. Backups and database stores are protected using strict access restrictions and isolated modern encryption standard frameworks.

6. Data Rights & Inquiries

Depending on your jurisdiction, you retain rights regarding your personal data, including the right to request access, corrections, export, or deletion of stored account records.